Scheduled Maintenance - May 5th - Custom Applications
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 05, 2026 - 21:00 MDT
Scheduled - Changes

The following changes have been scheduled, pending approval by the Change Advisory Board:

MVVS: Updating the contact email address

MBC: Revising information on the PDF

New password policy rules are being implemented

Cold Case: Updates to form validation

Driver History: Security enhancements and introduction of a new SSO login screen.

Driver Monitoring: Updates to error logging and security enhancements

Contact

Colorado.gov Service Desk
Tyler Colorado
Managers of Colorado.gov
303-534-3468
May 5, 2026 21:00 - May 6, 2026 00:00 MDT
Uptime over the past 90 days. View historical uptime.
Websites Operational
90 days ago
100.0 % uptime
Today
Payment Services Operational
90 days ago
100.0 % uptime
Today
Custom Applications Under Maintenance
90 days ago
100.0 % uptime
Today
AccessGov Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Drupal Platform Updates - 05/21/2026 May 21, 2026 19:00 - May 22, 2026 12:00 MDT

We will be performing updates to the Colorado.gov website platform at this time.

The upcoming release includes changes to accessibility and bug fixes.

Release Window:

🗓️ Thursday, Mat 21st, at 7:00 p.m. through Friday, May 22nd, at 12:00 p.m.

During this window, we kindly ask that you refrain from making any website changes. This precaution will help ensure the release proceeds smoothly and prevent any potential conflicts with the updates being deployed.
Posted on Apr 27, 2026 - 14:00 MDT
May 5, 2026

Unresolved incident: Scheduled Maintenance - May 5th - Custom Applications.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Important Update: Please Disregard Previous Migration Notice
Resolved - Hello, please note that the “Upcoming Host Migration Notice” sent yesterday was issued in error and can be disregarded. Please disregard that message unless you have since received a separate direct communication confirming your site is part of the scheduled migration.

The sites affected by the migration have now been contacted directly with their official migration notification and next steps.

We apologize for any confusion or inconvenience this may have caused.
Apr 28, 13:53 MDT
Monitoring - Please Disregard Previous Host Migration Notice

Hello, please note that the “Upcoming Host Migration Notice” sent yesterday was issued in error and can be disregarded. The sites scheduled for migration will receive a separate communication at a later date.

We are currently working with our email provider to send a mass follow up notification, however they are experiencing delivery issues. In the meantime, please disregard the previous notice.

We apologize for any inconvenience this may have caused.
Apr 28, 10:54 MDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Support Email Issue and Alternative Ticket Submission Options
Resolved - Please continue using the following support channels going forward for assistance and requests:

Email: co_support@tylertech.com
Support Portal: https://coloradointeractive.atlassian.net/servicedesk/customer/portal/5
Apr 24, 13:01 MDT
Investigating - We are currently experiencing an issue with one of our support email inboxes. Messages sent to partnersupport@www.colorado.gov may intermittently fail to create support tickets.
As part of this, we are in the process of discontinuing use of the partnersupport@www.colorado.gov email address.
Please use one of the following options going forward:

Email: co_support@tylertech.com
Support Portal: https://coloradointeractive.atlassian.net/servicedesk/customer/portal/5

Using the support portal is the most reliable way to ensure your request is received and tracked.
We apologize for any inconvenience and appreciate your understanding.
Apr 8, 09:54 MDT
Payments Issue - Investigating
Resolved - The issue impacting credit card payment processing at state and county DMV offices has been resolved, and services have returned to normal.
Apr 24, 12:59 MDT
Monitoring - We are seeing recovery in the DMV credit card payment processing delays and are continuing to monitor progress closely. We will continue to provide updates and monitor the situation,

If you have any questions or concerns, please contact the Service Desk at 303-534-3468.

Thank you.

Colorado.gov Service Desk
Tyler Colorado
Managers of Colorado.gov
O - 303-534-3468
Apr 24, 10:28 MDT
Investigating - Incident Status: Investigating

We are currently investigating a technical issue impacting credit card payment processing at all state and county DMV offices. Customers may experience delays when completing transactions. Our team is actively working to identify the cause. Updates will be provided as more information becomes available.


Components affected: [Payment Services]

If you have any questions or concerns, please contact the Service Desk at 303-534-3468.

Thank you.

Colorado.gov Service Desk
Tyler Colorado
Managers of Colorado.gov
O - 303-534-3468
Apr 24, 09:40 MDT
Apr 23, 2026

No incidents reported.

Apr 22, 2026
Custom Apps Maintenance Update
Completed - The scheduled maintenance has been completed.
Apr 22, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 21:00 MDT
Scheduled - Changes

The following changes have been scheduled, pending approval by the Change Advisory Board:

MBC - UI Account PDF Updates

Colorado.gov Service Desk
Tyler Colorado
Managers of Colorado.gov
303-534-3468
Apr 21, 13:18 MDT
Apr 21, 2026
← Incident History Powered by Atlassian Statuspage