Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 21:00 MDT
Scheduled
Overview
We will be performing scheduled maintenance for Online Ticket Payments, Driver Monitoring, Net Suite API connections, and the application servers on 10/28/26 during the maintenance window listed below.
This maintenance includes improving reliability and security for several jobs, connections, and servers, as well as repointing an existing API to a customer's new location.
Our team will actively monitor the deployment throughout the maintenance window.
Maintenance Window
Start: 10/28/26 at 9:00 PM
End: 10/29/26 at 12:00 AM
Duration: 3 hours or less
What's Changing?
* Net Suite - improving connection so that customers experience fewer failed retries requiring manual corrections * Online Ticket Payments - updates Jefferson County API to connect their existing file transfer to their new Engagement Builder frontend interface. * Driver Monitoring service - JAVA updates and server configuration improvements * Application Server - Improving security configuration for application containers
Expected Impact We do not expect customer impact beyond the maintenance window period. Customers should experience consistent or improved functionality and services.
During the maintenance window, our team will perform the necessary deployment activities and complete validation testing to confirm services are functioning as expected.
Customers may experience temporary service interruptions, limited functionality, or periods of unavailability while work is being completed. Following maintenance, services may become available at different times as testing activities are finalized.
Impacted Applications
The following applications or services are included in this maintenance activity:
* Net Suite APIs * Online Ticket Payments * Driver Monitoring * Application Server
What to Expect After Maintenance
Once maintenance is complete, services will return to normal operation.
Our team will perform validation testing to confirm service availability and expected functionality before declaring maintenance complete.
Support
If you experience any issues following the maintenance window, please contact us or create a Service Desk ticket.
Posted Oct 28, 2026 - 21:00 MDT
This scheduled maintenance affected: Custom Applications.